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3 Steps to Take if Your Hearing Aid Isn’t Working

Hearing Aid

Although the average lifespan of a hearing aid is roughly four to six years, they can breakdown throughout the course of this lifespan. This is especially true if you drop them, step on them or expose them to moisture. Any of these things can potentially cause major harm to your devices. However, there are also a number of issues that are less serious.

Here are some steps to take if your hearing aid isn’t working properly.

1. Troubleshoot at home

You may be able to fix basic problems with your hearing aids. For example, if the volume has become muffled, or low, then there could be a wax buildup in your hearing aids. You can use a wax pic to try to remove the earwax in or on your device. This could potentially solve the problem. You should also check to make sure the volume isn’t turned down accidentally. For basic issues like this, it is a good idea to try to resolve them yourself as a first option.

2. Get help from your audiologist

If you cannot solve the problem yourself, the next step you should take is to get help from your audiologist. Audiologists will be able to make more complicated repairs. For example, they can replace parts such as tubes or batteries. Also, audiologists tend to have great understandings of hearing aids. So, there is a good chance they will be able to fix your problem.

3. Repairs by the hearing aid manufacturer

Your audiologist will be able to fix many issues. However, they will most likely not be able to solve them all. This is especially true if something extreme happens to your hearing aid, for example, if you damage or crush the casing or small components. In the event this happens to your device, your audiologist will send your hearing aid to the manufacturer for more extensive repairs. The hearing aid manufacturer will be able to open the device and to do the technical work required to restore the hearing aid back to its full potential, in addition to having a larger variety of parts on hand to utilize. In the event your hearing aid is damaged beyond repair, your audiologist will advise you accordingly and help you select new devices to serve your hearing loss needs.

If your hearing aids aren’t working as well as they used to, or if you’ve cracked or damaged your device, don’t hesitate to contact your audiologist. The audiologist will be able to examine and evaluate you devices and recommend the proper course of treatment.


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